Shipping policy
WEBSITE PURCHASE:
SHIPPING POLICY
Shipping Cost - Shipping cost is calculated on a "per order," "per item" or "per pound" basis and is based on the shipping option you select. We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide.
Shipping Timing - You can see each product's estimated arrival date on the product page and during the checkout process. During checkout, you can choose an estimated arrival date from the options provided. Confirmed orders typically ship within 48 hours of order placement.
Entering your shipping destination ZIP code or allowing fuel-rod.com to use your current location can result in greater accuracy for your estimated arrival date. Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date. If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.
Title to Products - Purchases of product through fuel-rod.com are subject to a destination contract. This means that the risk of loss and title for these products passes to you upon the carrier's delivery to your ship-to address.
Download the FuelRod™ App. Earn $5 credit when you create your account.
Get instant credits redeemable at any of our touch-free kiosks nationwide. Use your credits towards the purchase of a new kit, or towards a SWAP to get a fully charged Rod if yours is depleted, or even damaged! The FuelRod™ App can also find the nearest FuelRod kiosk. #FuelRod #FuelYourMemories